RETURNS

Out of Stock Policy
Some times, we may run out of stock for the items you ordered.  You will be notified if your ordered items are out of stock.  
You may change or /and cancel your order..

Return Policy
Spoiled, defective or unopened products may be returned within 15 days for exchanges or refunds. All returns are subject to a
25% restocking fee plus shipping (both ways) and handling.

Return Process:
  • Please e-mail us at service@ecogreenwares.com within 15 days of purchase to get a Return Merchandise Number (RMN).
  • Return the merchandise in original packaging to our warehouse.
  • Enclose a copy of your Order Confirmation e-mail with the items to be returned.
  • Shipping fees are non refundable, unless the products were spoiled or defective.

Cancellation Policy
Please submit all cancellation requests at service@ecogreenwares.com, as soon as possible with all  necessary information  you
received in your order confirmation. We will make every possible effort to cancel your order, provided your order has not been
shipped. Orders ship in about 2 business days after they are placed..